Few companies place more emphasis on understanding consumer needs than OXO. The company, a manufacturer of award-winning kitchen utensils, office supplies, and housewares based in New York City, conducts ongoing testing to ensure that every aspect of its products exceed consumer expectations. For this reason, OXO partnered with Info-graphics to produce clear, concise, easy-to-understand assembly and usage information for its products. Today, OXO offers over 850 products covering many areas of the home and office. Each was developed based on the concept of Universal Design (also known as Inclusive Design), a philosophy of making products that are usable by as many people as possible. OXO values nothing more than a satisfied customer – and Info-graphics is a trusted partner in that process.
The Electric Power Research Institute (EPRI) conducts research on energy generation and consumption to help address challenges including reliability, efficiency, affordability, health, safety and the environment. Info-graphics began working with EPRI several years ago to develop graphics to communicate many of the important technologies and concepts being addressed by EPRI’s programs. Info-graphics has developed and produced a visual reference library that lends consistency to their communication efforts and improves understanding of their programs. In addition to graphics used in training and reporting, Info-graphics develops animated videos to explain deliverables and outcomes and how they affect users and improve performance for program partners as far away as France and Australia.
Info-graphics is proud to be Lowe’s exclusive third-party partner for developing assembly and usage instructions for its private-branded products. Our work with Lowe’s began by working with their private brand team to create a standardized documentation platform that could be used by an exceptionally broad range of suppliers in many diverse product categories. Through the program we’ve worked with Lowe’s suppliers to create clear, consistent and easy-to-use instructions for everything from holiday lights to power tools to sump pumps – and we continue to partner with Lowes’ suppliers to deliver high-quality instructional content to products sold in stores nationwide.
Viking’s ultra-premium appliances have become the standard by which all other appliances are measured – and Info-graphics has been a key partner in helping Viking produce best-in-class communications tools for their products. We developed Viking’s technical documents for kitchen designers, installers, dealers, service technicians and owners of their iconic products. Our extensive knowledge of Viking products, markets and key audiences has allowed Info-graphics to become a trusted partner in producing easy-to-understand information, content and documents that effectively communicate across their broad product range for more than a decade.
Since 1996 Trex has invented, defined and perfected the composite deck category, becoming the world’s largest manufacturer of wood-alternative decking products. Never content to settle, Trex continues to make strides in outdoor engineering, melding innovation with environmental responsibility and beautiful form with powerful function.
Trex has a complex and versatile product offering and turned to Info-graphics to help document and communicate important installation and application information to both contractors and DIY installers. Along with its technical support team, Info-graphics produces Trex’s comprehensive installation guide as well as a host of installation videos that help keep users informed of the latest products and installation techniques and to help them deliver beautiful outdoor spaces to their customers.
As a global leader in outdoor power equipment, Husqvarna continually brings innovative new products to market. For a new product aimed at first-time lawn tractor users, Husqvarna turned to Info-graphics to develop an exceptionally user-friendly quick-start guide to get consumers up and running easily (and to make starting and operating the tractor for the first time less intimidating). The new guide Info-graphics created was so well received that Husqvarna made the quick-reference guide part of its standard documentation package for all of its lawn tractors, and Husqvarna is currently refining the guide for other product lines the company makes.